Class and Workshop Registration Policies
Registration & Payment
Please be aware that your registration for workshops, classes, and events will only be considered complete once the full payment has been successfully processed. You have the option to make the payment either online or in person. By registering for a workshop, class, or event, you acknowledge and agree to the following terms: (i) it is your responsibility to thoroughly read the entire event listing before committing to register, and (ii) upon completing the check-out payment process, you are entering into a legally binding contract to pay for the services. The prices for our sessions are clearly stated on our website. We reserve the right to modify the displayed prices at any time and rectify any pricing errors that may occur unintentionally.
Cancellation Policy
Due to limited class sizes and preparation/planning, we request that you cancel (in writing, email) at least 5 business days before the scheduled class. This gives us the opportunity to fill the seat. Class cancelation notifications should be emailed to imaginenepa@gmail.com.
**Requests must be emailed in order to received a credit/refund per the policy outlined below.**
Cancellations made 5 days or more in advance of the scheduled class date, will receive a refund or credit towards future classes. Cancelation made less than 5 business days scheduled class date will be issued credit only. You may use these credits towards any future class. However, if you cancel less than 72 hours before the scheduled session, you will lose the payment for the class. Please email us with any questions or concerns. Changes or exceptions to this policy are at the sole discretion of the owners.
If for any reason Imagine NEPA must cancel a single class or series of classes parents will be notified and a credit issued.
Missing a Class
If you know your child will be missing a class during a semester you can request a credit to your account. Families can be credited for up to 2 missed classes per semester with advanced notice. If you know you will be missing more than 2 classes in a semester, please register using the Drop-In option. This will allow you to choose the classes you can attend.
**Requests must be made in writing (email imaginenepa@gmail.com) prior to the FRIST session of the semester.**
Theater Workshop Attendance
Participants are expected to attend all scheduled rehearsals and performances. We ask that parents/guardians share any known conflicts as soon as possible and all known conflicts must be communicated by the first day of the workshop. It is essential to communicate any conflicts in advance so we can cast roles and plan our rehearsals accordingly.
In the event a participant misses more than 2 rehearsals (without prior notification) it will be up to the discretion of the staff if they will perform in the shows. Refunds will not be issued in this circumstance.
Exceptions to the attendance policies may be considered on a case by case basis. If you are unsure, reach out to us prior to registering.